Sussex Health Care is an independent group of care homes based mainly in Sussex. Focused chiefly on care for older people including people who are mentally frail with dementia or Alzheimer's Disease and on specialist care for adults with physical or learning difficulties, including people with neurological disabilities.
Sussex Health Care Group - Audiology

SHC Audiology

SHC Audiology works in partnership with the NHS, providing extra support and capacity in the delivery of high quality Audiology services which are easily accessible to the local community.

About SHC Audiology
About Us

SHC Audiology is currently operating in Surrey, Sussex and Berkshire. The company has a contract for the provision of assessment for age-related hearing loss, fitting of hearing aids, hearing aid aftercare for NHS patients and supporting consultant-led ENT clinics in some areas. Our objective is to provide excellent clinical care to all patients.

Quality Assurance

SHC Audiology is dedicated to upholding the highest possible professional and ethical standards. This is achieved by a team of highly trained audiologists using state of the art equipment who are committed to a rigorous annual programme of continuous training and development. We have developed a robust clinical governance framework which includes regular audit of infection control, patient and staff safety, risk management, awareness of and adherence to clinical and company policies and procedures. We are regulated and registered with the Care Quality Commission (CQC).

We have also been granted accreditation by the United Kingdom Accreditation Service (UKAS) as required by IQIPS Standard. UKAS has been licensed by The Royal College of Physicians (RCP) to manage and deliver IQIPS which is a professionally-led assessment and accreditation programme designed to ensure best practice, continuing service improvement, care and safety for patients undergoing diagnostic tests, examinations and procedures. IQIPS is the only nationally recognised accreditation scheme available for Audiology Services in the UK and we are delighted to be one of the few accredited providers in the country. Click here for more details about our accreditation.

The company is working within the National Good Practice Guide in relation to the treatment, this means not only will patients receive the best quality healthcare; they will also be able to access on-going aftercare and re-assessments every 3 years.

Our Staff

All SHC Audiology employees have the appropriate qualifications and experience to undertake the work for which they are employed. All Healthcare Professionals are registered with and regulated by the appropriate governing body, such as Registered Council for Clinical Physiologists (RCCP) and the Health & Care Professions Council (HCPC). All SHC Audiology employees have been given relevant training and clear guidelines of expectations, so that they can deliver excellent care and services for patients and customers.

See what our patients say about our services:

We have always prided ourselves on delivering the best possible service for our patients. We are delighted that our patients feel the same way. Here are just a few comments from our patients over the last few weeks and months.

Patient 1:
Thanked us for all our support and hard work. Am extremely happy with the service provided.

Patient 2:
Thanked all concerned for their help and efficiency. Nimisha was so helpful and attentive which made the consultation so much more enjoyable.

Patient 3:
Patient’s daughter passed on huge thanks to all of the team for their professional efficient service.

Patient 4:
Patient expressed their thanks for the wonderful service again today. Well done Mamtha and team!

Patient 5:
Conveyed compliments for the service and the way we have looked after her hearing over many years since moving from another provider.

Have been brilliant, so reliable. Patient relies heavily on hearing aids for good day to day life being in a vulnerable position like other with Hearing loss in varying degrees.

We have taken patients feedback into account and have now developed a Tinnitus Booklet with the help of patients and professionals.

We will also soon be updating our other leaflets in line with comments received.

Please email us at if you would like to be part of our patient review panel.

Battery Collection Information

We aim to provide high quality hearing care that is safe, accountable and effective with excellent patient experience.

Call us on: 0800 622 6282

> Request further information

Most of the SHC Audiology sites are accredited by United Kingdom Accreditation Services (UKAS) to IQIPS standards

United Kingdom Accreditation Service (UKAS)
> Click here for full details of the report

Patient Satisfaction Survey

> Click here to complete our quick survey

See what our patients say about our services:

Patient 1:
Well pleased with the outcome of getting use to the deaf aids and many thanks for what you have done for me.

Patient 2:
Sharmilla Reddy was most helpful, friendly and couldn’t have been better – thank you!

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